HomeServicesChimney SafetyChoosing A  SweepAir Duct CleaningChoosing a Duct CleanerHeating & CoolingProductsFAQAboutContactFree Offers
  • When A Sweep Services My Home Will There Be A Mess?
  • What Does A Chimney Sweep Do?
  • How Often Should I Have My Chimney Cleaned?
  • How Long Does A Chimney Cleaning Take?
  • Why Does A Fireplace Insert Cost More to Clean?
  • Aren't All Sweep Services Basically The Same?
  • How Can A Sweep Help Me To Maintain A Safe Home?
  • Should I Be Concerned About Carbon Monoxide Poisoning ?
  • How often should I have my duct system cleaned?
  • When you clean my air ducts, will there be a mess?
  • How do you clean air ducts?
  • What kind of equipment do you use?
  • Do you guarantee your work?
  • How can I tell if my air ducts are dirty?
  • Why do you need to clean the air conditioner and furnace?

     When A Sweep Services My Home Will There Be A Mess?
    No. We use a powerful vaccum that prevents soot and dust from entering the home, and we are careful to take precautions in order to prevent any mess.
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     What Does A Chimney Sweep Do?
    Of course, a chimney sweep cleans chimneys, but a qualified sweep will do more than just sweep chimneys. A qualified chimney sweep offers three levels of service. These service levels indicate the depth of the inspection: Level 1 offers basic services and inspection to readily accessible areas; level 2 provides additional checks of chimney conditions and interior flues, and checks of some difficult-to-access spots like crawl spaces and attics; level 3 includes inspection of those areas that have been enclosed. There's not space enough here for details, so please call me if you'd like more information.
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     How Often Should I Have My Chimney Cleaned?
    The answer to this question depends on what fuel you use. It also depends on the age of your home, the condition of your chimney, and the weather (mild winters cause more problems than cold ones!). Generally, if you use wood, it's good to have the chimney inspected at least every 6-12 months (more often if you burn two or more cords of wood, or if you burn green wood. Your fireplace should be cleaned when the creosote buildup is between 1/8" and 1/4". Even though natural gas is a clean-burning fuel, today's high-efficiency gas furnaces create special problems. If your furnace vents into a masonry chimney, the fumes they produce are cooler and produce higher levels of water vapor than previous models, and this vapor in turn produces more water condensation. These vapors also contain chlorides from house-supplied combustion air which combine to form hydrochloric acid. The acid-water condensates from these latest natural gas furnaces cause more flue deterioration than previous models. It's important to check these systems at least each year.
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     How Long Does A Chimney Cleaning Take?
    This depends a little on what level of inspection you want (see question #2), but most visits take about 90 minutes.
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     Why Does A Fireplace Insert Cost More to Clean?
    Because the insert must be removed from the firebox to clean the system properly. They require the use of a lift or a mechanical device to remove them. If the insert has been installed with a stainless steel relining pipe directly connected from the outlet of the insert up to the top the chimney, then we can clean the flue system without removing the insert.
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     Aren't All Sweep Services Basically The Same?
    No! Not every sweep has the knowledge to provide quality service. Because the chimney sweep industry is not regulated, virtually anyone can start a business and call themselves a sweep. Remember, the service sweeps provide should help to keep your family and home safe. So, as you choose a sweep to service your home, please make sure that they have the expertise to get the job done right.
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     How Can A Sweep Help Me To Maintain A Safe Home?
    Paying a little bit now can protect your largest investment against fire damage or carbon monoxide poisoning. Proper inspections and maintenance have even saved lives. And besides, a clean chimney simply smells better; the same elements that catch fire also create chimney odors when the chimney is not in use.
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     Should I Be Concerned About Carbon Monoxide Poisoning ?
    Carbon monoxide is especially dangerous because it is not easily detected. The symptoms of carbon monoxide poisoning are often mistaken for common illnesses such as headaches, nausea, fatigue, or even depression. Carbon monoxide detectors are now readily available and no home should be without at least two of them: one near the furnace and another near the sleeping area of the home. Detectors are NOT a substitute for routine maintenance, but can be a lifesaver should problems occur. Carbon monoxide problems are always caused by poor ventilation, and blocked chimneys are one of the largest single causes of carbon monoxide in the home. Without proper maintenance, heating systems can be dangerous because they can cause fires or release toxic gases into your living area that cause serious damage, illness, or even death. Poor ventilation is the cause, so it's critical to have a clean chimney. When there is build up in your chimney, they must be removed by a chimney professional.
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     How often should I have my duct system cleaned?
    Your air ducts should be inspected regularly, for buildup of dust and dirt, and cleaned when their is visible dirt. Evaporative coolers bring in a lot of dirty outside air and will rust badly from the minerals in our water. All of this gets blown into the ducts and out into the house. MOST DUCT SYSTEMS NEED TO BE CLEANED EVERY 3 OR 4 YEARS.
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     When you clean my air ducts, will there be a mess?
    There is no mess in your house or office. We spread clean canvas dropclothes or plastic on the floor and furniture near where we are cleaning. The duct system is placed under suction (negitive pressure) with our huge power vacuum equipment, before we start so there is no dust in the house from our cleaning process.
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     How do you clean air ducts?
    To guaranty our service, we have to clean the entire air duct system. To control the dust,we first place the system under suction with our power vacuum equipment. We normally start at the top and work our way down. The evaporative cooler is opened up and all inner surfaces are cleaned. We then power brush the riser that goes down from the cooler. Any duct that is in the attic would be cleaned, before we clean the duct downstairs, inside the house. High pressure air is then used to flow the loosened debris toward the vacuum hose where it is removed from the system. We finish by cleaning the furnace. The furnace blower is removed, disassembled and cleaned. Both the air side and combustion side of the heat exchangers are cleaned. The return chamber underneath the furnace and any ducted floor returns are cleaned as well. Then everything is put back together and turned on to make sure it is running properly, and there is no debris or dirt left in the system. All of the registers and grilles are reinstalled. The drops are picked up and then we HEPA vacuum the floors. There is no mess in the house from our cleaning.
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     What kind of equipment do you use?
    We use big power vacuum trucks or trailers to put the system under suction, or negative pressure. We have electric and air powered brushes that we use to loosen the dirt inside the duct. Then our high volume air compressors are used to blow the dirt through the system. We use HEPA filtered vacuums to do any contact vacuuming required. We have special video cameras to look inside duct that is not accessable from the register openings. We have other specilized equipment that we use to access and clean the systems properly and cleanly.
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     Do you guarantee your work?
    We absolutely guarantee that when we finish cleaning your air duct system, there will be no visible contaminates in the system and you will be able to turn on you HVAC equipment and not have any debris blow out. We are fully insured as well, so if anything does happen we are both protected.
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     How can I tell if my air ducts are dirty?
    The best way to tell if the ducts are dirty is to look inside the duct yourself. The inside should be as clean as your floor or countertops. Open up the furnace and look at the blower and motor or look underneath the furnace at the return. Most people are shocked at the amount of dirt and deris that has built up in their air duct system.
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     Why do you need to clean the air conditioner and furnace?
    Most of the dirt in a air duct system enters through the furnace and air conditioner. It is critical, when cleaning a duct system, to clean the entire duct system from the point where air enter the system downstream to where the air exits at the supply registers. If these areas are not cleaned, they will blow contaminates back over the duct work that has been cleaned.
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HVAC Air Duct System Inspection and Cleaning * Dryer Vent Cleaning * Chimney Cleaning & Repair * Fireplaces, Stoves & Fireplace Inserts * Hearth Products

Southwest Chimney & Stoves & Air Duct Cleaning
11385 James Watt, B-2
El Paso, TX.  79936
Phone: 915-591-6998
   Fax:  915-591-7566

Email: paul@southwestchimney.biz

Hours of Operation     Mon- Fri:   8:30 AM to 5:30 PM
                               Saturday:   By Appointment Only

 


 

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